Shipping policy

Welcome to Fitzora.in!

We are committed to delivering your order quickly, safely, and smoothly across India. Please read our shipping policy carefully for all important details.

1. Shipping Coverage

-We currently ship orders across India. International shipping is not available at the moment.

2. Order Processing Time

-Orders are processed within 1–2 business days after successful order placement. Orders placed on weekends or public holidays will be processed on the next working day.

3. Shipping Time

-We offer fast and reliable shipping across India. Estimated Delivery Time: 5–7 Business Days (Depending on your location and courier availability)

4. Cash On Delivery (COD)

-We offer Cash on Delivery for most pin codes across India.

-Important Notes for COD:

-COD availability may vary depending on your location. Orders may be verified via call/SMS/WhatsApp before dispatch.

5. Shipping Charges

-Prepaid Orders: ₹0 (Free shipping)

-COD Orders: Additional COD fee may apply based on courier partner (if applicable)

6. Order Tracking

-Once your order is shipped, you will receive: A shipping confirmation email/SMS Tracking details with a link to track your package in real time. Tracking updates may take 24–48 hours to appear after dispatch.

7. Delays & Exceptions

-Delivery times may be affected due to:

-Remote location

-Weather conditions

-Courier delays

-Public holidays/festivals

-We will always try our best to ensure timely delivery.

8. Wrong Address or Failed Delivery

-If a shipment returns due to:

-Incorrect/incomplete address

-Customer unavailable

-Order not accepted upon delivery